Professional identity, passion and career change during the pandemic: comparing nascent and experienced hospitality professionals

PurposeGiven that the recovery of the hospitality industry is hampered by worker shortages resulting from the loss of talents during the ongoing pandemic, the purpose of this study is to examine how professional identity affects hospitality employees' psychological responses to the COVID-19 crisis and their intentions to leave the industry.Design/methodology/approachThis study sample consisted of 1,188 US hospitality employees. The cross-sectional data were analyzed using partial least square structural equation modeling, analysis of variance and multigroup analysis.FindingsA double-barreled effect of professional identity on career change intention was identified. Hospitality employees possessing a stronger professional identity were found to be more passionate and satisfied with their careers and less likely to switch to other industries. However, these individuals also feel more distressed by the pandemic crisis, which is associated with a heightened level of career change intentions.Research limitations/implicationsThe findings of this study confirm the importance of identity building as a means of sustaining the hospitality workforce. As nascent professionals possess a weaker identity and stronger intention to leave the industry, immediate attention should be paid to these individuals.Originality/valueThis study expands the knowledge surrounding the influences of hospitality professional identity as it exerts a double-barreled effect on career change intention. Further insights regarding how hospitality employees at various career stages respond differently to the COVID-19 crisis are uncovered by examining the moderating effects of industry experience.

Professional identity, passion and career change during the pandemic: comparing nascent and experienced hospitality professionals

Purpose Given that the recovery of the hospitality industry is hampered by worker shortages resulting from the loss of talents during the ongoing pandemic, the purpose of this study is to examine how professional identity affects hospitality employees' psychological responses to the COVID-19 crisis and their intentions to leave the industry. Design/methodology/approach This study sample consisted of 1,188 US hospitality employees. The cross-sectional data were analyzed using partial least square structural equation modeling, analysis of variance and multigroup analysis. Findings A double-barreled effect of professional identity on career change intention was identified. Hospitality employees possessing a stronger professional identity were found to be more passionate and satisfied with their careers and less likely to switch to other industries. However, these individuals also feel more distressed by the pandemic crisis, which is associated with a heightened level of career change intentions. Research limitations/implications The findings of this study confirm the importance of identity building as a means of sustaining the hospitality workforce. As nascent professionals possess a weaker identity and stronger intention to leave the industry, immediate attention should be paid to these individuals. Originality/value This study expands the knowledge surrounding the influences of hospitality professional identity as it exerts a double-barreled effect on career change intention. Further insights regarding how hospitality employees at various career stages respond differently to the COVID-19 crisis are uncovered by examining the moderating effects of industry experience.

Recreational Visit to Suburban Forests during the COVID-19 Pandemic: A Case Study of Taiwan

COVID-19 global pandemic has caused massive disruption of travel behaviors along with other aspects of human life, such as social distancing, staying at home, and avoiding crowds. People substituted outdoor activities for indoor activities, and the forest environment has become a popular alternative. Taiwan has a high population density, but it had few COVID-19 confirmed cases in 2020 during the first wave of the COVID-19 pandemic. No forest areas have been closed due to the COVID-19 outbreak. In light of this generally increased demand for suburban forests for recreational uses, the current COVID-19 pandemic situation poses specific challenges regarding forest use, management, and policy. This study integrates visitation numbers of the popular forest recreation area and selects the unblocking index and social distancing index as the COVID-19 index to capture the impacts of forest recreation area on the COVID-19 outbreak in Taiwan. The results show both COVID-19 indices have high explanatory power for suburban forest visitation and both have a significant impact on the number of visitors. Although the number of visitors to suburban forests decreased during the COVID-19 pandemic alert, it bounced when the COVID-19 outbreak was under control. This study provides a brief overview of management implications for recreational visits during COVID-19. We posed an early warning to forest managers for greater revenge traveling post-COVID-19.